Frequently Asked Questions (FAQ)

Orders & Shipping

1. How can I place an order?

Simply browse our store, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase.

2. Do you offer international shipping?

Yes! We offer international shipping to most countries. Shipping fees and delivery times vary based on location.

3. How long will it take to receive my order?

Processing times are usually 3-6 days, and shipping takes approximately 2-6 days depending on your location. You’ll receive a tracking number once your order is shipped.

4. Can I track my order?

Yes! Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

5. What if my order is delayed or lost?

If your order is delayed beyond the estimated delivery time, please contact our support team at Bedibstore@gmail.com. If your package is lost, we will work with the carrier to resolve the issue.

Returns & Refunds

6. What is your return policy?

We accept returns within X days of delivery. Items must be unused, in their original packaging, and in the same condition as received.

7. How do I initiate a return?

To start a return, contact us at [your email] with your order details. We will provide return instructions.

8. Do you offer refunds?

Yes! Once we receive and inspect your returned item, we will process a refund to your original payment method within 6-13 days

9. Can I exchange an item?

Yes! If you need a different size or color, contact us, and we’ll arrange an exchange if the item is in stock.

Payments & Discounts

10. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods.

11. Do you offer discount codes?

Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive discounts.

Products & Stock

12. How do I know if an item is in stock?

If an item is available for purchase, it is in stock. If an item is out of stock, you will see a notification on the product page.

13. Do you restock sold-out items?

Some items are restocked, while others are limited edition. Contact us if you’d like to be notified when a product is back in stock.

Customer Support

14. How can I contact customer service?

You can reach us at bedibstore@gmail.com or through our Contact Us page. Our team is available 8-5 pm est to assist you.

15. Do you offer gift cards?

Yes! We offer digital gift cards in various denominations, perfect for any occasion.